Discover how BestChat benefits your business

features

Live chat

  • Invite or initiate proactively
  • Global preset response
  • Frequent response suggestions
  • File transfer
  • Screen capture
features

Tracking

  • Typing process
  • Browsing journey
  • Location
  • Search engine
  • Keywords
  • Referrals
features

Team work

  • Chat transfer
  • Help request
  • Location
  • Internal chat
  • Tripartite conversation
  • Division cooperation
features

Customer relationship

  • Membership management
  • Visitor identification
  • Location
  • Follow-up
  • Information query
features

Multi-platform integration

  • Social media messaging
  • IOS support
  • Android support
  • Web-based backend
features

Customization

  • Customizable icon
  • Customizable link
  • Customizable chat window
  • Customizable promotion
features

Management

  • Department management
  • Service quality control
  • Chat distribution
  • management
  • Login restriction
features

Analytics

  • Web traffic
  • Conversion rate
  • KPI reports
  • Customizable reports
features

AI response Coming soon

  • Pre-sale and post-sale guide
  • Question recognition
  • Auto-response
  • Customizable
  • Knowledge-base
  • FAQ Integration

Let us be your advantage now